Support

We provide two after-sales services: malfunction analysis and repair support.

How to request repair

About the Warranty

 In the event of a failure due to our responsibility, we can repair
and replace the product for free within the warranty period.
However, The warranty is by the product,so expenses with parts replacement }
and compensation for damages(etc) is out of the application of our warranty.

About the case where the warranty does not apply

As a result of inspection, if it is found that the product is not a malfunction but handling or an external influence, you will be charged even during the warranty period.

Warranty Period

Warranty Period of 1 year from the start of use or 1.5 years after delivery.

* Please feel free to contact us from email form below for repair consultations and inquiries.

Click here for inquiries by phone

042-746-0123

Reception / Workday 9:00～17:30

Click here for inquiries from the web

Inquiries

Click here for features and examples of DD motors