Support

After-sales services are two, an analysis of malfunction and a repair support.

How to request repair

About the Warranty coverage

 In the event of a failure due to our responsibility, we can repair and replace the product for free within the warranty period.
However, The warranty is by the product,so expenses with parts replacement and compensation for damages(etc) is out of the application of our warranty.
 

About the case where the warranty does not apply

As a result of inspection, if it is found that the product is not a malfunction but handling or an external influence, you will be charged even during the warranty period.

The warranty period

Within 1 year after the start of use (however, within 1.5 years after delivery)

* Please feel free to contact us from email form below for repair consultations and inquiries.

Click here for inquiries by phone

042-746-0123

Reception / Workday 9:00~17:30

Click here for inquiries from the web


Click here for features and examples of DD motors

Click here for Inquiries

Open Monday-Friday.
9:00 am to 5:30 pm.